Volunteer Management
PulseSync understands the issues faced by community relations department. Our MS CRM based Volunteer Management System (VMS) allows community relations manager to manage and strengthen the relationship with volunteers and grassroots, to drive and track community programmes, to manage pledged resources and to analyse outcomes.
The features include:
- Contact Management - Registration and maintenance of Volunteer profiles, capturing of skills, expertise, availability and preferences
- Volunteer matching - identify/match volunteers with programmes based on pre-set criteria
- Programme Management - Managing community programmes
- Creating, Managing and Tracking of Volunteer programmes (e.g. cost, manpower, resource, response, outcome, etc.)
- Communication Management - Automate targeted/mass communications (e.g. email, SMS, etc.)
The benefits of the Volunteer module are:
- Cultivate, manage and build volunteer satisfaction, loyalty and ultimately improve retention;
- In-depth understanding of volunteers' commitments leading to increased volunteer satisfaction
- Analysis - Measure key outcomes of community and volunteer programmes